Avenstill support
Let’s get you
back to balance.
Describe what happened and include your Avenstill version and Windows version when possible.
Does Avenstill upload camera images?
No. Camera frames are analyzed locally in memory and discarded immediately. They are not saved or uploaded by Avenstill.
How do I stop camera access?
Pause the work session inside Avenstill, close the application, or revoke camera permission in Windows Settings under Privacy & security → Camera.
Why did my work timer pause?
Avenstill counts work only while it has sufficient confidence that you are present. Poor lighting, camera interruption, sleep or lid-close events, and stepping away can pause the active work segment.
Can I postpone a reset?
Yes. When a reset appears, choose the postpone option and enter the number of minutes you need. The related countdowns move together so reminders do not collide.
Is Avenstill a medical product?
No. Avenstill supports general wellness habits and is not intended to diagnose, prevent, or treat any medical condition.
How will subscriptions work?
Billing and cancellation will be managed through Paddle. Subscription links will appear here after the paid early-access plan is approved.
Still need help?